Privacy

01Scope

This statement applies to the FANTURO website and its subpages. When you browse the website, submit a form, request documents or contact us through the website, it explains how relevant information is collected, used, stored and protected.

This website may contain links to third-party sites or platforms. Those sites are operated independently and their information practices are not governed by this statement. We recommend reviewing their privacy policies before use.

02Information We Collect

Information you provide

When you use the online form, project inquiry or other contact channels, we collect the information you provide, which may include your name, company or organization, phone number, email address, country or region, request type and message.

Information generated automatically

• Access logs, including visit time, pages viewed, referring page and time on page
• Device and environment data, including browser type, operating system, screen resolution and language settings
• Network identifiers, including IP address and approximate geographic region

We do not actively collect sensitive personal information such as identity document numbers, bank accounts or biometric data through this website. Please do not include such information in your message.

03How We Use Information

We use the information we collect only for the purposes below.

• Responding to your inquiry and routing it to the relevant product, service or business team
• Providing after-sales support, sending materials and coordinating projects
• Improving site content and functionality, and analysing page usage to refine the information structure
• Sending product and event information where you have consented. You may withdraw consent at any time
• Meeting obligations under laws and regulations, or cooperating with lawful investigations by competent authorities

We will not use your information for purposes unrelated to those listed above. Any use beyond this scope will require your separate consent.

04Cookies and Similar Technologies

This website uses cookies and local storage to support basic functionality, such as remembering your chosen interface language. This storage contains no directly identifying personal information.

You can manage or clear cookies through your browser settings. Note that disabling them may prevent some features from working, for example your language preference will not persist on your next visit.

05Sharing and Disclosure

We do not sell your personal information. It may be shared only in the following circumstances.

• Relevant business teams needed to handle your requested service
• With third-party providers necessary to deliver a service, such as materials delivery and technical support. Their processing scope and confidentiality obligations are bound by contract
• Where required by law, or necessary to protect your rights or those of others
• In a merger, acquisition or asset transfer, where we will require the receiving party to remain bound by this statement

06Security and Retention

We apply technical and organizational measures including transport encryption, access controls and audit logging to prevent unauthorized access, alteration or disclosure.

We retain your information for the shortest period necessary to fulfil the processing purpose. Beyond that period we delete or anonymize it, unless laws or regulations require otherwise.

Please note that no internet environment is entirely secure. In the event of a security incident we will notify affected individuals and report to the regulator as required by law.

07Your Rights

To the extent permitted by law, you have the following rights over your information.

• Access and copy, to learn what information about you we process
• Correction and completion, to fix inaccurate or incomplete information
• Deletion, where the purpose has been fulfilled, you withdraw consent or we process in breach of the rules
• Withdrawal of consent, which does not affect processing already carried out on that basis
• Explanation, to ask us to clarify our processing rules

You can submit a request using the contact details at the bottom of this page. To protect your account we may need to verify your identity first.

08Minors

This website is intended for commercial vehicle customers and partners, not for minors. We do not knowingly collect personal information from minors. If you are a guardian and discover that such information has been submitted, please contact us and we will delete it promptly.

09Updates to This Statement

We may update this statement when our business or the applicable law changes. Material changes will be highlighted prominently on this website. Revised versions take effect on the date of publication, and the effective date at the top of the page will be updated accordingly.